When you call customer service, we are now able to view your screen and move the pointer to show you where to click. It's a quick and easy way for us to help you find what you are looking for when you need help. Once you are speaking with a customer service associate, if necessary we will ask you to click the “share my screen” button below and provide us the number. We will then be able to share your screen. Call: 1800-272-6663 Hours: 6:00am–6:00pm M-F, 6:00AM–3:00PM Saturdays, PST.